Welcome to KIBYTES PTY LTD

At KIBYTES PTY LTD, we specialize in comprehensive computer repair and network solutions tailored for both homes and offices. Whether you're experiencing hardware issues or need a complete setup, our experts are here to help.

ABOUT US

Technical Experience

 

We are well-versed in a variety of operating systems, networks, and home office environments. We work with just about any technology that a small business would encounter. We use this expertise to help customers with small to mid-sized projects. 

 

 

High ROI

 

Do you spend most of your IT budget on maintaining your current system? Many companies find that constant maintenance eats into their budget for new technology. By outsourcing your IT management to us, you can focus on what you do best--running your business.

 

Satisfaction Guaranteed

 

The world of technology can be fast-paced and scary. That's why our goal is to provide an experience that is tailored to your company's needs. We pride ourselves on providing professional customer service. We guarantee you will be satisfied with our work. 

 

 

Frequently Asked Questions

What types of computers do you repair?

We repair a wide range of computers, including laptops, desktops, and custom-built systems.

Do you offer on-site services?

Yes, we provide on-site services to make it convenient for you, especially for network setups.

How long does a repair typically take?

Repair times vary based on the issue, but we strive for quick turnarounds, often the same day.

Why is my computer running slow?

  • Close unused programs.

  • Clear temporary files.

  • Run a malware scan.

  • Upgrade RAM or SSD if needed.

My computer won’t turn on. What should I do?

  • Check power cables and connections.

  • Test with another power outlet.

  • Remove the battery (if applicable) and restart.

Why does my computer keep freezing or crashing?

  • Update drivers and operating system.

  • Check for overheating.

  • Run system diagnostics.

How do I fix a blue screen (BSOD) error?

  • Note the error code.

  • Run Windows diagnostics.

  • Update drivers and remove recent changes.

My screen is black, but the computer is on. What’s wrong?

    • Try an external monitor.

    • Restart your system.

    • Check display connections.

My computer lost internet connection. How do I fix it?

  • Restart your modem/router.

  • Check Wi-Fi settings.

  • Reset network settings.

Why is my internet so slow?

  • Test with another device.

  • Restart modem/router.

  • Contact your ISP for service status.

My Wi-Fi keeps disconnecting. What should I do?

  • Update network drivers.

  • Forget and reconnect to Wi-Fi.

  • Move closer to the router.

How do I reset a standard router or modem?

  • Press and hold the reset button for 10 seconds.

  • Restart the modem and wait for it to reconnect.

Why can’t my computer connect to Wi-Fi?

  • Ensure Wi-Fi is turned on.

  • Restart your computer and router.

  • Update network drivers.

Why can’t I open my emails?

  • Clear browser cache.

  • Check internet connection.

  • Try another browser or email app.

How do I reset my email password?

  • Use the email provider’s password reset option.

  • Check security questions or backup email.

Why am I not receiving emails?

  • Check spam/junk folders.

  • Verify email storage limit.

  • Contact your email provider.

Why can’t I send emails?

  • Check SMTP server settings.

  • Ensure your email is not blocked.

  • Restart your email application.

How do I set up my email on my phone or computer?

  • Use the email app’s setup wizard.

  • Enter your email credentials and server settings.

Why won’t my software/application open?

  • Restart your computer.

  • Check for software updates.

  • Reinstall the application.

How do I install/uninstall a program?

  • Use ‘Add or Remove Programs’ in the control panel.

  • Follow on-screen prompts.

Why is Microsoft Word/Excel not responding?

  • Restart the application.

  • Disable add-ins.

  • Repair Office installation.

How do I fix “Application not responding” errors?

  • Force close the app.

  • Clear temporary files.

  • Update software.

Why do I keep getting pop-ups and ads?

  • Install an ad blocker.

  • Scan for malware.

  • Reset browser settings.

My printer won’t print. How do I fix it?

  • Check printer connections.

  • Reinstall printer drivers.

  • Clear print queue.

Why is my mouse/keyboard not working?

  • Check battery (wireless devices).

  • Try a different USB port.

  • Update drivers.

How do I connect a second monitor?

  • Use the correct display cable.

  • Adjust display settings in Windows/Mac.

  • Update graphics drivers.

My USB device is not recognized. What should I do?

  • Try a different USB port.

  • Restart your computer.

  • Update USB drivers.

My speakers/headphones have no sound. How do I fix them?

  • Check volume settings.

  • Try another audio device.

  • Update sound drivers.

About us

KIBYTES PTY LTD is a dedicated provider of computer repair and network solutions based in Australia. Our mission is to offer reliable, top-quality services tailored to meet the unique needs of our clients, whether they are individuals or businesses. With years of experience in the technology sector, our skilled technicians are equipped to handle a wide range of issues, ensuring that your technology works seamlessly. We pride ourselves on our customer service, transparency, and commitment to quality. Our goal is to build long-lasting relationships with our clients by becoming their go-to technology partner. Trust KIBYTES PTY LTD for all your computer and network needs.